The essence of glass

 

Frequently Asked Questions

  • How can I get a 3D drawing ?
    To obtain a free and customized drawing  just contact  our customerservice@mattonepoesia.com  with a brief indication of the size, type of application, and favourite colour.
  • Poesia ® makes visits on the worksite?
    It is possible to receive the visit of one of our official distributor , for more information please contact customer service: customerservice@mattonepoesia.com
  • For installation I need specialized workers ?
    Usually not, but if you want someone who has already experienced, the company owns a database of installers who participated in our training courses, if you are interested in knowing the nearest to  you please contact customerservice@mattonepoesia.com
  • How many types of laying I can apply ?
    In the individual data sheets contained in our TECHNICAL AREA of Poesia ® web site ,each format collected various types of installation and the voices of specifications
  • For the installation I must use a special Mortar or Cement or Silicon ?
    The company provides 2 types of adhesiv, Fixoglass the only certificate for the installation of our products, and the MS Polymer for laying without escape.
  • The adhesive Fixoglass is waterproof?
    Fixoglass mixed with 15% of water is waterproof up to 70% if fully mixed with liquid latex becomes 100 % waterproof.
  • Which grout to use?
    Any product with high water resistance and smooth finish.
  • How do I clean the Glass bricks Poesia®?
    Once laid, the cleaning of surfaces should be carried out with a damp cloth and a specific detergent for glass.
  • It allowed the use of silicone for the installation of the Poesia® solid galss bricks?
    In some cases it is allowed, the company suggests and provides a MS Polymer adhesiv whose tests have given satisfactory results. For more information r service for more information please contact our: customerservice@mattonepoesia.com
  • The solid Glass bricks of Poesia® can be used externally?
    Their characteristic allows the outdoor installation.
  • The solid Glass bricks of Poesia® create condensation?
    In normal situations the solid Glass bricks of Poesia® do not generate condensation.
  • Can I buy directly?
    Poesia® has a discrete network of agents and dealers on almost everywhere, but if not we are prepared to assist you directly, please contact our customerelations@mattonepoesia.com
  • Poesia® creates customized formats?
    To satisfy the most demanding designers Poesia® makes available our experience to create new forms. For more information contact: customerservice@mattonepoesia.com
  • Where I can buy them?
    To find the nearest  store , please contact our customerelations@mattonepoesia.com